Integration with various Lead Funnels such as social media platforms, website(s), Just Dial, Practo and more with the use of APIs.

Highly efficient Management of lead funnels ensuring that every lead is captured, responded to and managed well till the end of the journey.

A Comprehensive Lead Profile, which includes lead’s demographics, purpose of calling, alternative contact details and any appointment history which is provided by care giving tools or by the patient himself.

By integrating our Telemedicine software with the CRM, appointments can be directly booked on the CRM for both old and new leads.

Distribution of all incoming leads among the employees based on previously assigned leads, employees’ work efficiency and workload in order to manage the new leads in the most efficient manner.

Improved Patient Engagement with personalized communication at each step and building positive patient relationships by making use of their previous behavioral data when engaging with your organisation.

Cross functional and cross structural coordination amongst Employee panel, Manager Panel and Admin panel, in handling every lead quantitatively with the help of Employee activity tracking, conversation monitoring for phone calls and performance evaluation using Analytics.

Integration of CRM with your existing softwares like hospital information system, patient management system, appointment scheduling, healthcare call center, EMRs, and patient portals using APIs and Web hooks.

Collecting Patient Feedback post-appointment helps in assessment of quality of services delivered by doctors, hospital staff and other facilities leading to enormous growth and improvement of your organisation.

Enhanced Patient experience- Automation of operational tasks such as Reminders for callback, follow-up appointment, etc, and updated Medical Reports ensures reduction in errors and high-quality patient experience.