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Aladinn Health

Healthcare CRM

THE UNIQUE FEATURES OF OUR ADVANCED Health Care CRM

Healthcare CRM

Aladinn healthcare CRM can be integrated with our Telemedicine to have easy access to
patients’ medical and appointment history and all doctors’ schedules.

Integration with Lead Funnels

Integration with Lead Funnels

Integration with various Lead Funnels such as social media platforms, website(s), Just Dial, Practo and more with the use of APIs.

Management of lead funnels

Management of lead funnels

Highly efficient Management of lead funnels ensuring that every lead is captured, responded to and managed well till the end of the journey.

Lead Profile Creation

Lead Profile Creation

A Comprehensive Lead Profile, which includes lead’s demographics, purpose of calling, alternative contact details and any appointment history which is provided by care giving tools or by the patient himself.

Easy Appointment Scheduling

Easy Appointment Scheduling

By integrating our Telemedicine software with the CRM, appointments can be directly booked on the CRM for both old and new leads.

Lead distribution

Lead distribution

Distribution of all incoming leads among the employees based on previously assigned leads, employees’ work efficiency and workload in order to manage the new leads in the most efficient manner.

Improved Patient Engagement

Improved Patient Engagement

Improved Patient Engagement with personalized communication at each step and building positive patient relationships by making use of their previous behavioral data when engaging with your organisation.

Panel Creation

Panel Creation

Cross functional and cross structural coordination amongst Employee panel, Manager Panel and Admin panel, in handling every lead quantitatively with the help of Employee activity tracking, conversation monitoring for phone calls and performance evaluation using Analytics.

Integration of CRM

Integration of CRM

Integration of CRM with your existing softwares like hospital information system, patient management system, appointment scheduling, healthcare call center, EMRs, and patient portals using APIs and Web hooks.

Patient Feedback

Patient Feedback

Collecting Patient Feedback post-appointment helps in assessment of quality of services delivered by doctors, hospital staff and other facilities leading to enormous growth and improvement of your organisation.

Enhanced Patient experience

Enhanced Patient experience

Enhanced Patient experience- Automation of operational tasks such as Reminders for callback, follow-up appointment, etc, and updated Medical Reports ensures reduction in errors and high-quality patient experience.